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General Information Memoranda (GIs) for ISD and MAD
ISD: General Information (GIs) – 2019
Federal Civilian Employees on Furlough-Applying for SNAP Income Determination Process
GI Number | Topic |
21-11 | DKDFJDLKJFDKFDLKF |
20-11 | FFY2020 SNAP Performance Report – Fourth |
20-09 | FFY2020 SNAP Performance Report – Third |
20-07 | E&T Resumption |
20-06 | FFY2020 SNAP Performance Report – Second |
20-05 | FFY2020 SNAP Performance Report – First |
20-04 | FFY2019 SNAP Performance Report – Final |
20-03 | Elderly or Disabled Recertification Interview Waiver Extension Approval (#2110022) |
20-02 | FFY 2019 SNAP Performance Report – Eleventh |
20-01 | Proposed Area to Waive the Able-Bodied Adults Without Dependents (ABAWD) Time Limit Work Requirement for Certain Counties and Tribal Lands |
19-46 | FFY 2019 SNAP Performance Report – Tenth |
19-45 | FFY 2019 SNAP Performance Report – Nineth |
19-44 | FFY 2019 SNAP Performance Report – Eighth |
19-43 | FFY 2019 SNAP Performance Report – Seventh |
19-40 | FFY 2019 SNAP Performance Report – Sixth |
19-39 | FFY 2019 SNAP Performance Report – Fifth |
19-37 | FFY 2019 SNAP Performance Report – Fourth |
19-34 | New Mexico Works Non-Compliance |
19-33 | QuiKGuide is your Quick Knowledge Guide (Phase II) Statewide Rollout |
19-32 | Homeless Shelter Standard |
19-31 | I-94 Program Change-Arrival / Departure Record |
19-30 | FFY2019 SNAP Performance Report – Third |
19-28 | FFY2019 SNAP Performance Report – Second |
19-27 | Requesting Services from the Community Outreach Program for the Deaf |
19-25 | Important Benefit Information |
19-23 | Selection of County Director for Rio Arriba County |
19-18 | Supplemental Nutrition Assistance Program (SNAP) – Approval of Able-Bodied Adults Without Dependents (ABAWD) Time Limit Waiver |
19-17 | AMENDED Required ISD Office Postings |
19-17 | Required ISD Office Postings |
19-15 | Security Procedures for Handling Internal Revenue Service (IRS) Information |
19-14 | QuiKGuide is your Quick Knowledge Guide (Phase I) |
19-13 | Second Revised Modified Consent Decree ISD 625 ABC’s |
19-12 | Issuance Schedule for March, April, and May Supplemental Nutrition Assistance Program (SNAP) Benefits |
19-11 | Amended Procedures for Over-the-Counter (OTC) EBT Cards and Process to Verify ID for OTC’s |
19-10 | 2019 Production Calendar |
19-09 | FFY2018 SNAP Performance Report – Final |
19.07 | Language Translation Services |
19-06 | Protocol for Submission of Clarifications and Cherwell Tickets |
19-05 | FFY2018 SNAP Performance Report – Eleventh |
19-04 | Guidance to Inform Customers of Early February Issuance |
19-03 | Federal Waiver for SNAP Early Issuance of February Benefits |
19-02 | 2018 Annual Recipient Benefit Statements |
19-01 | Federal Civilian Employees on Furlough-Applying for SNAP Income Determination Process |
ISD: General Information (GIs) – 2018
Selection of New County Director for the Luna ISD Office
GI Number | Topic |
18-61 | January 2019 Clothing Allowance for Cash |
18-60 | GI 18-60 QC Sanction Process |
18-59 | Determining Fleeing Felon |
18-58 | FFY 2018 SNAP Performance Report – Tenth |
18-57 | FFY 2018 SNAP Performance Report-Ninth |
18-55 | New Mexico Works Service Provider Information |
18-53 | FFY 2018 SNAP Performance Report-Eighth |
18-52 | Selection of State Refugee Coordinator |
18-49 | FFY 2019 LIHEAP Points and Income Guide (updated) |
18-48 | September LIHEAP Application Process |
18-47 | FFY 2018 SNAP Performance Report-Seventh |
18-45 | FFY 2018 SNAP Performance Report-Sixth |
18-43 | August 2018 Clothing Allowance for Cash |
18-41 | Procedures for Tracking Complaints |
18-40 | Central Office Restricted Area Access Logs |
18-39 | Selection of New County Director for Sierra ISD Office |
18-38 | FFY 2018 SNAP Performance Report-Fifth |
18-37 | Rescinded – Requesting Services from COPD |
18-36 | Security Procedures for Handling Internal Revenue Service (IRS) Information |
18-35 | FFY 2018 SNAP Performance Report-Fourth |
18-34 | Selection of New County Director for Taos ISD Office |
18-33 | 7.5% NMW Budgetary Adjustment |
18-32 | LIHEAP Updated Changes and Processes |
18-31 | Notice of Appointment – Mailing Time – ASPEN |
18-28 | College Students Residing on Campus with Meal Plans – Ineligible for SNAP |
18-27 | Second Request Process for Education Works Program |
18-26 | FFY 2018 SNAP Performance Report-Third |
18-24 | RESCINDED 2nd Amendment Phase II – EPPI process Expedited Benefits with Postponed Interview (EPPI) Waiver – Extension Approved (#2110031) |
18-24 | RESCINDED AMENDED Phase II – EPPI process Expedited Benefits with Postponed Interview (EPPI) Waiver – Extension Approved (#2110031) |
18-23 | Selection of new SNAP Program Manager |
18-22 | FFY2018 SNAP Performance Report-Second |
18-21 | Selection of New County Director for Rio Arriba ISD Office |
18-20 | QC Findings Review Process |
18-19 | AMENDED Revised Instructions for Employee Badges |
18-18 | Child Support Income Entered In ASPEN |
18-17 | Selection of the Cash Program Manager |
18-16 | Elderly or Disabled Recertification Interview Waiver Extension Approval (#2110022) |
18-15 | FFY 2018 SNAP Performance Report-First |
18-14 | Protocol for Submission of Policy Clarifications (PCs) – AMENDED |
18-13 | Required ISD Office Postings |
18-12 | RESCINDED – Expedited Benefits w/Postponed Interview (EPPI) Waiver – Extension Approved (#2110031) – Pilot Process – AMENDED |
18-11 | Able-Bodied Adults without Dependents (ABAWD) Waiver Extended (#2160027) |
18-10 | Most Commonly Used ISD Application Forms (signed 10/3/2018) |
18-09 | FFY 2017 SNAP Performance Report-Final |
18-08 | 2018 ASPEN Production Calendar |
18-07 | FFY 2017 SNAP Performance Report-Eleventh |
18-06 | QC Findings Procedures |
18-04 | 2017 Annual Recipient Benefit Statements |
18-03 | January 2018 Clothing Allowance for Cash |
18-02 | Selection of San Juan County Director |
18-01 | Selection of New County Director for the Luna ISD Office |
ISD: General Information (GIs) – 2017
GI Number | Topic |
17-50 | ABC’s Applying for Assistance and Application Processing Flow Chart |
17-49 | FFY 2017 SNAP Performance Report – 10th Issue |
17-48 | Exclusion of Military Combat Pay for SNAP |
17-47 | Immigration Eligibility Reference |
17-45 | FFY 2017 SNAP Performance Report – 9th Issue |
17-44 | SNAP Dependent Care Deduction – Qualifying Expenses |
17-43 | Selection of Business Process Review Staff Manager |
17-42 | Selection of New County Director for the Southwest Bernalillo ISD Office |
17-41 | FFY 2017 SNAP Performance Report – 8th Issue |
17-39 | Case Review Guidelines |
17-37 | Over-the-Counter (OTC) EBT card issuance procedures (to replace ISD-GI 16-27) |
17-36 | Security Procedures for Handling Internal Revenue Service (IRS) Information |
17-35 | FFY 2017 SNAP Performance Report – 7th Issue |
17-34 | Validation of Benefits for Crownpoint Food Distribution Program on Indian Reservations (FDPIR) |
17-33 | Hurricane Irma Evacuees Applying for SNAP and Medicaid |
17-32 | New Constituent Services Email |
17-31 | Selection of Incapacity Review Unit Staff Manager |
17-30 | September LIHEAP Application Process |
17-29 | Delay in LIHEAP Payments |
17-28 | RESCINDED – Hurricane Harvey Evacuees Applying for SNAP and Medicaid Information |
17-27 | ASPEN Household Address Screen-30 Character Rule |
17-26 | Selection of New ASPEN Operations Bureau Chief |
17-25 | FFY 2017 SNAP Performance Report – 6th Issue |
17-24 | LIHEAP Federal Fiscal Year (FFY) 2018 Point and Income Guide |
17-23 | Selection of New County Director for Santa Fe ISD Office |
17-22 | Notice of Missed Interview – NOMI Job Aid |
17-21 | Requesting Services from the COPD |
17-20 | FFY 2017 SNAP Performance Report – 5th Issue |
17-19 | RESCINDED – August 2017 Clothing Allowance |
17-18 | FFY 2017 SNAP Performance Report – 4th Issue |
17-17 | Selection of New County Director for the Northeast Bernalillo ISD Office |
17-16 | Selection of New Staff Manager for the Institutional Care and Waiver Office |
17-15 | FFY 2017 SNAP Performance Report – 3rd Issue |
17-14 | Office Hours |
17-13 | FFY 2017 SNAP Performance Report – 2nd Issue |
17-11 | FFY 2017 SNAP Performance Report – 1st Issue – REVISED |
17-10 | Selection of new County Director for Cibola County ISD |
17-09 | Selection of new County Director for Lea County ISD |
17-08 | Selection of Regional Operations Manager for Region II |
17-07 | FFY 2016 SNAP Performance Report – Final Issue |
17-06 | Elderly and Disabled Desk Guide |
17-05 | Determining Fleeing Felon Status |
17-04 | RESCINDED – 2017 Production Calendar |
17-03 | RESCINDED – 2016 Annual Recipient Benefit Statements |
17-02 | FFY 2016 SNAP Performance Report – 11th Issue |
17-01 | RESCINDED – January 2017 Clothing Allowance |
ISD: General Information (GIs) – 2016
GI Number | Topic |
16-80 | RESCINDED – ASPEN Household Address Screen – 30 Character Rule |
16-79 | RESCINDED – Office Hours |
16-78 | FFY 2016 SNAP Performance Report – 10th issue |
16-77 | RESCINDED – Language Translation Services |
16-76 | FFY 2016 SNAP Performance Report – 9th issue |
16-74 | Selection of New County Director for Eddy Carlsbad |
16-73 | FFY 2016 SNAP Performance Report – 8th issue |
16-72 | Rescinded Findings Review Process |
16-71 | Selection of New County Director for Torrance County |
16-70 | Medicaid for Incarcerated Individuals Program (MIIP) Request for Fair Hearing |
16-69 | LIHEAP Yearly Mandatory Blackboard Training |
16-68 | RESCINDED – Requesting Services from the Community Outreach Program for the Deaf |
16-67 | Referrals for Refugee Cash Assistance Recipients |
16-66 | Authorized Representative and what they can be provided |
16-64 | RESCINDED – Selection of State Refugee Coordinator |
16-63 | Disclosure of Domestic Violence |
16-62 | FFY 2016 SNAP Performance Report – 7th issue |
16-61 | YES NM Crisis LIHEAP Application |
16-60 | State of New Mexico and Tribal LIHEAP Procedures |
16-59 | LIHEAP screen modifications in ASPEN |
16-58 | Case Documentation in ASPEN |
16-57 | RESCINDED – September LIHEAP Application Process |
16-55 | LIHEAP Auto Denials |
16-54 | RESCINDED – LIHEAP Federal Fiscal Year (FFY) 2017 Points and Income Guide |
16-53 | New CASA Staff Manager |
16-52 | Diversion Payments and ASPEN |
16-50 | RESCINDED – Selection of New County Director for NE Bernalillo |
16-49 | Claims for any case affected by the Court Order must be held, per FNS Directive |
16-48 | RESCINDED-Employment and Training (E&T) Transportation Reimbursements |
16-47 | FFY 2016 SNAP Performance Report- 6th issue |
16-46 | RESCINDED – Required Posters |
16-45 | RESCINDED – Protocol for Submission of Policy Clarifications (PCs) |
16-44 | RESCINDED – Voluntary Employment & Training (E&T) Program |
16-43 | RESCINDED – 2016 August Clothing Allowance |
16-42 | RESCINDED – Application Registered in Error – AMENDED |
16-41 | Selection of Sandoval County Director |
16-40 | FFY 2016 SNAP Performance Report – 5th issue |
16-39 | General Assistance Applications and Victims of Human Trafficking |
16-38 | FFY 2016 SNAP Performance Report – 4th issue |
16-37 | RESCINDED – Revised Instructions for Employee Badges |
16-35 | RESCINDED – Security Procedures for Handling Internal Revenue Service (IRS) Information |
16-34 | FFY 2016 SNAP Performance Report – 3rd issue |
16-33 | RESCINDED – Office Closure |
16-32 | Replacement of SNAP Benefits Due to Misfortune or Disaster |
16-31 | Selection of Deputy Director of Field Operations |
16-30 | FFY 2016 SNAP Performance Report – 2nd issue – REVISED |
16-29 | Required Postings |
16-28 | ABAWD Requirements are suspended effective immediately |
16-27 | RESCINDED – Revised Procedures for Over-the-Counter (OTC) EBT Cards |
16-26 | Procedures for EBT Cards Mailed to Field Offices and EBT Card Destruction Process |
16-25 | RESCINDED EBT Card Trafficking Warning Letter |
16-22 | FFY 2016 SNAP Performance Report |
16-21 | RESCINDED – Findings Review Process |
16-20 | RESCINDED – Office Closure |
16-19 | Crowdfunding Accounts and SNAP and TANF Eligibility |
16-18 | RESCINDED – Required Postings |
16-17 | Selection of New East Dona Ana County Director |
16-15 | RESCINDED – Selection of State Refugee Coordinator |
16-14 | Required Posters Education Works Program |
16-13 | RESCINDED – HSD ISD State of NM Issued Employee Badges |
16-10 | RESCINDED – Final FFY 2015 SNAP Performance Report – REVISED |
16-09 | RESCINDED – 2016 Production Calendar |
16-07 | RESCINDED – Santo Domingo Tribal TANF- AMENDED |
16-06 | New Bureau Chief, Becky Lopez |
16-05 | RESCINDED – Required Posters; And Justice for All |
16-04 | RESCINDED – ABAWD Interview and Desk Guide |
16-03 | Selection of New General Manager |
16-01 | Eleventh FFY 2015 SNAP Performance Report |
ISD: General Information (GIs) – 2015
GI Number | Topic |
15-74 | New Mexico Works Noncompliance Reasons |
15-73 | RESCINDED – 2015 Annual Recipient Benefit Statements |
15-72 | Native American Practitioners (Medicine Men) |
15-70 | Out of State Benefits Closure Request |
15-69 | Lobby Hours |
15-68 | FFY 2015 SNAP Performance Report – 10th issue |
15-67 | Names that include spaces and hyphens |
15-66 | RESCINDED – 2016 Clothing Allowance for Cash Assistance Households |
15-65 | RESCINDED – ABAWD Desk Guide |
15-64 | RESCINDED – ABAWD Notice |
15-63 | FFY 2015 SNAP Performance Report |
15-61 | SNAP Requirements for Individuals in Refugee Training Programs |
15-60 | Calculation of Utility Allowances |
15-59 | RESCINDED – Office Closure |
15-58 | Haitian I-94s |
15-57 | Referrals for Refugee Services |
15-56 | Selection of New Staff Manager for Quality Assessment Bureau |
15-55 | Eighth FFY 2015 SNAP Performance Report |
15-53 | Required EBT Poster |
15-52 | Seventh FFY 2015 SNAP Performance Report |
15-51 | RESCINDED EFFECTIVE January 1, 2016 – Good Cause for failure to meet E&T requirements |
15-50 | LIHEAP Application Process |
15-49 | RESCINDED – FFY 2016 LIHEAP Points |
15-48 | RESCINDED – Disposal of Property |
15-47 | RESCINDED – TANF Program Reportable Changes for Semi Annual Particpants |
15-46 | RESCINDED – Security Procedures for Handling Internal Revenue Service (IRS) Information |
15-45 | FFY 2016 SNAP Corrective Action Plans (CAP) and Best Practices |
15-44 | FFY 2015 SNAP Performance Report |
15-43 | Permanent Resident Card without Signatures |
15-42 | National Directory of Contacts and Contact List for State of Ohio |
15-41 | Farmers Market Posters Announcing the DUFB (Double Up Food Bucks) |
15-40 | RESCINDED – Selection of Work and Family Support Bureau Chief |
15-39 | RESCINDED – 2015 Clothing Allowance for Cash Assistance Households |
15-38 | Selection of New East Dona Ana County Director |
15-37 | Fifth FFY 2015 SNAP Performance Report |
15-35 | Selection of QC Operations Manager |
15-34 | Promoting the Summer Meal Programs for NM Children |
15-33 | RESCINDED – Selection of New Deputy Director for Program Administration |
15-32 | RESCINDED – Selection of IRU Staff Manager |
15-31 | Fourth FFY 15 SNAP Performance Report |
15-30 | SNAP and Medicaid Application & Recertification Processing |
15-28 | RESCINDED – AMENDED 2015 Production Calendar |
15-27 | Required IEVS Poster |
15-26 | RESCINDED – Selection of New County Director for Torrance County |
15-25 | FFY 2015 SNAP Performance Report |
15-23 | RESCINDED – AMENDED Production Calendar |
15-22 | Second FFY SNAP Performance Report |
15-21 | Waiver Averaging Student Work Hours |
15-18 | Selection of Staff Manager for Eddy-Artesia ISD |
15-17 | Electronic Cigarette Notice |
15-16 | Selection of New Regional Operations Manager Region V |
15-15 | RESCINDED – Selection of New SNAP Program Manager |
15-14 | First FFY 2015 SNAP Performance Report |
15-13 | New EBT Contractor Effective February 23, 2015 |
15-12 | YES-NM Self Service Eligibility Portal Flyer |
15-11 | RESCINDED – Selection of New Staff Manager for Quality Assessment Bureau |
15-10 | Requesting Services from COPD |
15-09 | RESCINDED – Change of Mailing Address for Incapacity Review Unit |
15-08 | Expedite Processing |
15-07 | RESCINDED – 2014 Annual Recipient Benefit Statements |
15-06 | FFY 2014 SNAP Revised Performance Report |
15-05 | New SNAP Poster Procedures |
15-04 | RESCINDED – Required Poster; Notice of EBT vendor change and EBT outage |
15-03 | RESCINDED – 2015 Production Calendar |
15-02 | FFY 2014 SNAP Performance Report |
15-01 | ISD Region Realignment |
ISD: General Information (GIs) – 2014
GI Number |
Topic |
14-63 | Required Postings |
14-62 | Required Posters IPRA Notice & Children in the Lobby posters (English and Spanish) |
14-61 | FFY 2014 Eighth SNAP Performance Report |
14-60 | FFY 2014 Seventh SNAP Performance Report |
14-59 | Findings Review Process |
14-58 | Self-Attestation Native American |
14-57 | RESCINDED – Moratorium for Utility Vendors |
14-56 | Reminders When Processing LIHEAP Applications |
14-55 | FFY 2014 Sixth SNAP Performance Report |
14-54 | Pre-Certified Victims of Human Trafficking Assistance Program |
14-53 | Alien Registration Number |
14-52 | FFY 2014 SNAP Performance Report |
14-51 | RESCINDED – LIHEAP FFY 2015 Points and Income Guide LHP 017 |
14-50 | RESCINDED – LIHEAP FFY 2014 Year End and New FFY 2015 |
14-49 | RESCINDED – Selection of New Bureau Chief for Policy and Program Development Bureau |
14-48 | RESCINDED – Selection of Cash Assistance Program Manager |
14-47 | FFY 2014 SNAP Performance Report |
14-46 | RESCINDED – Selection of New Bureau Chief for ASPEN Operations Bureau |
14-45 | RESCINDED – 2014 Clothing Allowance for Cash Assistance Households |
14-44 | Change of Mailing Address for Southeast Bernalillo ISD |
14-42 | FFY 2015 SNAP Corrective Action Plans |
14-41 | Change of Mailing Address for Northwest Bernalillo ISD |
14-40 | Case Narratives Documentation in ASPEN – AMENDED |
14-39 | FFY 2014 Performance Report |
14-38 | Selection of New County Director- South Dona Ana ISD |
14-37 | Selection of New County Director- Socorro County ISD |
14-36 | Selection of Work and Family Support Bureau Staff Manager |
14-35 | RESCINDED – Selection of Constituent Liaison |
14-34 | RESCINDED – Rights and Responsibilities |
14-33 | Selection of New County Director for Taos ISD Field Office |
14-32 | Selection of New Regional Operations Manager for Region 5 |
14-31 | RESCINDED – Attachment to paper applications |
14-30 | RESCINDED – Mandatory TANF Work Program and E & T Participants LOG |
14-28 | FFY 2014 SNAP Performance Report |
14-27 | Change of Mailing Address for Southwest Bernalillo ISD |
14-26 | Medicaid Renewal Program, Closing PO Box |
14-25 | RESCINDED – Selection of New County Director for Santa Fe ISD Field Office |
14-24 | Conflict of Interest Concerning Application Processing and Maintenance |
14-23 | FFY 2014 SNAP Performance Report |
14-22 | Greeter Checklist |
14-21 | RESCINDED – National Directory of Contacts |
14-20 | 2014 USDA Summer Food Program |
14-19 | RESCINDED – Selection of New Bureau Chief for Policy & Program Development Bureau |
14-18 | Selection of Curry and Roosevelt County Director |
14-17 | FFY 2013 SNAP Performance Report |
14-16 | RESCINDED – Selection of New Bureau Chief Work and Families Support Bureau |
14-15 | RESCINDED Case Comments Documentation in ASPEN |
14-14 | RESCINDED – Selection of New Deputy Director for Field Operations |
14-13 | Selection of New Deputy Director for ISD Programs |
14-11 | Resetting Passwords in YesNM (posted soon) |
14-10 | MAD 200 Notice of Adjustment in Monthly Payment |
14-09 | RESCINDED – 2014 Production Calendar |
14-08 | Required Posters_ADA Client Information |
14-07 | FFY 2013 SNAP Performance Report |
14-06 | RESCINDED – HSD ISD State of NM issued Employee Badges |
14-05 | LIHEAP Vendors in ASPEN |
14-04 | SSA Print Outs of Benefits No Longer Available |
14-03 | Change of mailing address for South Valencia County Office |
14-02 | RESCINDED – Security Procedures for Handling Internal Revenue Service (IRS) Information 2 |
14-01 | Pre-Certified Victims of Human Trafficking Assistance Program |
ISD – General Information (GIs) – 2013
GI Number |
Topic |
13-66 | RESCINDED – Selection of New County Director for Rio Arriba |
13-65 | RESCINDED – Medicaid Applications Beginning January 1, 2014 |
13-64 | FFY 2013 SNAP Performance Report |
13-63 | RESCINDED – SNAP and Data Sharing under the Affordable Care Act |
13-62 | RESCINDED – Moratorium for Utility Vendors |
13-61 | RESCINDED – Selection of New Staff Manager |
13-60 | RESCINDED – New Deming CD |
13-59 | FFY 2013 SNAP Performance Report |
13-58 | RESCINDED – Required Postings |
13-57 | RESCINDED – ARRA Mass Change Fair Hearings |
13-56 | FFY 2013 SNAP Performance Report |
13-55 | RESCINDED – Using exisiting applications and or recertification forms to add person-program in ASPEN |
13-54 | RESCINDED – New Procedures for Over-the-Counter EBT Cards |
13-53 | RESCINDED – Modification to include ASPEN production dates October to December 2013 |
13-52 | RESCINDED – Provisional Process for FDPIR Applicants to SNAP during lapse in Federal Government Funding |
13-51 | RESCINDED – Federal Civilian Employees on Furlough – Applying for SNAP Income Determination Process |
13-50 | Required Posters |
13-49 | RESCINDED – CASA Staff Manager |
13-48 | RESCINDED – LIHEAP Federal Fiscal (FFY) 2014 Points and Income Guide (updated) |
13-47 | RESCINDED – Benefit Changes due to American Recovery and Reinvestment Act (ARRA) for SNAP and NMCAP |
13-46 | RESCINDED – Preparing for the Affordable Care Act, MAGI, Medicaid Expansion and Centennial Care |
13-45 | FFY 2013 SNAP Performance Report |
13-43 | RESCINDED – New Address and Call Procedures for ISD Customer Service Center (CSC) |
13-42 | Clarifying any Policy Barriers Facing Homeless Youth for Supplemental Nutrition Assistance Program |
13-40 | FFY 2013 SNAP Performance Report |
13-39 | LIHEAP Federal Fiscal Year (FFY) 2014 Points and Income Guide |
13-38 | LIHEAP Federal Fiscal Year (FFY) 2013 Year End and FFY 2014 Early Application Period |
13-37 | RESCINDED – Selection of New Regional Manager for Region 2 |
13-36 | FFY 2013 SNAP Performance Report |
13-35 | RESCINDED – SNAP Homeless Standard Deduction |
13-34 | RESCINDED – North Processing Unit (NPC) |
13-33 | RESCINDED – FFY 2014 Corrective Action Plans (CAPs) and Best Practices |
13-32 | RESCINDED – Cash Assistance Clothing Allowance – August 2013 |
13-31 | RESCINDED – Initiating NMW Sanctions in ASPEN |
13-30 | RESCINDED – Referrals for Support Services for Refugees |
13-29 | FFY 2013 SNAP Performance Report |
13-28 | RESCINDED – Selection of New County Director for Lea County |
13-27 | RESCINDED – Address Correction Common Errors and Solutions |
13-26 | RESCINDED – ASPEN Implementation Expectations |
13-25 | FFY 2013 SNAP Performance Report |
13-24 | RESCINDED – Identifying Loans in the Supplemental Nutrition Assistance Program (SNAP) |
13-23 | RESCINDED – New Language Translation Provider with Posters |
13-22 | RESCINDED – SNAP Replacement Benefits-Amended |
13-21 | FFY 2013 SNAP Performance Report |
13-20 | Selection of New Bureau Chief for Quality Assessment Bureau |
13-19 | FFY 2013 SNAP Performance Report |
13-18 | RESCINDED – Back Scanning |
13-17 | RESCINDED – LTAP Information |
13-16 | RESCINDED – New ISD Forms Library Search Tool |
13-15 | RESCINDED – Request for Client Copies from ISD Offices |
13-14 | RESCINDED – Preparation for Aspen |
13-13 | RESCINDED – Phone script Inquires |
13-12 | RESCINDED – Selection of New Bureau Chief for ISD |
13-11 | RESCINDED – Selection of New Staff Manager for the Central Scanning Center |
13-10 | RESCINDED – FFY 2012 Income Support Division’s Accomplishments |
13-09 | FFY 2012 SNAP Performance Report |
13-08 | RESCINDED – Annual Recipient Benefit Statements for 2012 |
13-07 | RESCINDED – Wedlock coding on AP1 screen on ISD2 |
13-06 | RESCINDED – 2010 IEVS Cost Savings Report |
13-05 | RESCINDED – Security Procedure Required for Handling Internal Revenue Service (IRS) Tax Return Information |
13-04 | RESCINDED – Requesting Services from the Community Outreach Program for the Deaf |
13-03 | RESCINDED – SNAP Recertification Timeliness Monitoring |
13-02 | RESCINDED – FFY 2012 SNAP Performance Report |
13-01 | RESCINDED – Selection of New County Director for Santa Fe County |
ISD: General Information (GIs) – 2012
GI Number |
Topic |
12-87 | RESCINDED – Selection of New County Director for Northwest Bernalillo County |
12-86 | RESCINDED – 2013 ISD2 Production Calendar |
12-78 | RESCINDED – Selection of New County Director for Deming ISD |
12-77 | RESCINDED – Handling IRS Tax Information |
12-76 | RESCINDED – CTS, QAPro and Common Processing Errors |
12-75 | RESCINDED – SNAP Replacement Benefits-Amended |
12-71 | RESCINDED – New Report-HPLE 130 LIHEAP – ISD2 Mismatch |
12-70 | LIHEAP FY13 Points |
12-69 | RESCINDED – Treatment of Medical Loss Rebates (MLR) |
12-68 | RESCINDED – Protocol for Policy Clarifications Amended |
12-67 | RESCINDED – Interactive Interview |
12-65 | Selection of New County Director for McKinley County |
12-63 | RESCINDED – Selection of New Staff Manager for Quality Assessment Bureau |
12-62 | RESCINDED – Selection of New County Director for Northeast Bernalillo County |
12-61 | FFY 2012 SNAP Performance Report |
12-60 | LIHEAP Federal Fiscal Year (FFY) 2012 Year End and FFY 2013 Early Application Period |
12-58 | RESCINDED – Selection of New Deputy Director for Field Operation |
12-56 | RESCINDED – Selection of New County Director for Socorro ISD |
12-55 | Selection of New County Director for Silver City and Lordsburg ISD Office |
12-54 | RESCINDED – Security Procedures Required for Handling Internal Revenue Service (IRS) Tax Return Information |
12-53 | Mailing Address for Socorro ISD Office |
12-49 | RESCINDED – Requests for Case Record Information by Attorneys and Law Enforcement Agencies |
12-48 | RESCINDED – Standardizing the Subject Line for Received at Fair Hearings Bureau |
12-47 | RESCINDED – Changes to EBT Card Procedures |
12-45 | Cash Assistance August Clothing Allowance |
12-44 | RESCINDED – Citizenship Verification Project (CVP) |
12-41 | RESCINDED – Preparation for Data Conversion |
12-40 | FFY 2013 SNAP Corrective Action Plans (CAPS) and Best Practices |
12-39 | Selection of New Director for Roswell Office |
12-38 | RESCINDED – Selection of a New SNAP Program Manager |
12-36 | RESCINDED – Incapacity Review Unit (IRU) |
12-35 | RESCINDED – SNAP Employment & Training (E&T) Volunteer Procedures |
12-34 | RESCINDED – Policy Clarifications |
12-33 | RESCINDED – Medical Assistance Deemer Screen MADM |
12-32 | RESCINDED – Selection of New Administrative Assistant for the Director’s Office |
12-31 | RESCINDED – 2008 IVES Cost Savings Report |
12-30 | RESCINDED – Selection of New Regional Office Manager for Region one |
12-27 | RESCINDED – New EBT Card Name & Artwork Chosen |
12-26 | RESCINDED – Selection of New County Director for Taos County |
12-24 | RESCINDED – Selection of New County Director for Southwest Bernalillo County |
12-23 | RESCINDED – New Mexico Combined Application Project (NMCAP) Renewal Form |
12-22 | RESCINDED – Selection of New Regional Operations Manager for Region V |
12-21 | RESCINDED – County Director Quay and Guadalupe county offices |
12-20 | RESCINDED – Civil Rights Requirements |
12-19 | RESCINDED – HIPAA Compliance Encrypting Documents |
12-18 | RESCINDED – Fair Hearing Request |
12-17 | RESCINDED – New Name for SCI Units (SCI) |
12-16 | RESCINDED – Work Number Support |
12-15 | RESCINDED – NVRA Q & A |
12-14 | RESCINDED – ISD Accomplishments FFY 2011 |
12-12 | RESCINDED – Selection of CDs and Staff Managers |
12-11 | RESCINDED – Required Postings |
12-10 | RESCINDED – (Amended) SNAP Replacement Benefits |
12-09 | 12th Issue SNAP Performance Report FFY 2011 |
12-08 | RESCINDED – Training of Security Procedures Required for Handling IRS Tax Return Information |
12-07 | RESCINDED – Extra Help SNAP Pilot Project Office Move |
12-06 | RESCINDED – AMENDED – Retention and Destruction of ISD Office Security Logs |
12-05 | RESCINDED – Student Eligibility for SNAP Rescinded |
12-04 | RESCINDED – Annual Recipient Benefit Statements for 2011 |
12-03 | RESCINDED – Free Income Tax Preparation Poster & Information Sheet |
12-02 | RESCINDED – ISD2 2012 Production Calendar |
12-01 | 11th Issue SNAP Performance Report FFY 2011 |
2014 – MAD General Information (GIs)
GI 14-01 Affordable Care Act (ACA) Frequently Asked Questions (FAQs).pdf
GI 14-05 Notice to Known Creditors.pdf
GI 14-06 CHIP Temporary FPL Increase & FPL Change for MAGI Pregnant Women COE
MAD GI 14-01 Affordable Care Act (ACA) Frequently Asked Questions (FAQs).pdf
2013 – MAD General Information (GIs)
MAD GI 13-01 Waiting List Conclusion.pdf
MAD GI 13-02 SCI LV transfer to Molina.pdf
2012 – MAD General Information (GIs)
MAD GI 12 01 SCI Pilot Project wtih UNM.pdf
MAD GI 12 03 Changes in Waiver Processing Procedures.pdf
2011 – MAD General Information (GIs)
MAD GI 11 01 Family Planning Changes Effective July 1 2011.pdf
MAD GI 11 02 HTPQ & SVES Update, Citizen Verification.pdf
MAD GI 11 03 Change in Process for Disability Determinations.pdf
2010 – MAD General Information (GIs)
MAD GI 10 01 Re-enrollment in SCI after Short-Term Award of Medicaid or Medicare.pdf
MAD GI 10 02 Fair Hearing Procedures Relating to the Disability Determination GI 4 1 10.pdf
MAD GI 10 03 Tribal Documents as Proof of Citizenship.pdf
MAD GI 10 04 Social Security Number Discrepancy Resolution.pdf
2009 – MAD General Information (GIs)
MAD GI 09 02 Third Party Liability (TPL).pdf
MAD GI 09 03 Freeze on Allocations for Brain Injury Category 92 Waiver Services.pdf
MAD GI 09 04 SSI Eligibility and WDI Program.pdf
MAD GI 09 05 SCI Fair Hearing Procedures and Continuation of Benefits.pdf
MAD GI 09 06 State Coverage Insurance Simplified Renewal Process.pdf
MAD GI 09 07 Other Health Insurance Reporting.pdf
MAD GI 09 08 Retroactive Medicaid.pdf
MAD GI 09 09 Third Party Liability information on ISD2.pdf
MAD GI 09 10 Newborns Born to SCI Enrolled Mothers.pdf
MAD GI 09 11 SLIMB & QI1 on Omnicaid.pdf
MAD GI 09 13 State Coverage Insurance (SCI) Waiting List.pdf
2008 – MAD General Information (GIs)
MAD GI 08 01 ISD2 Programming Changes for Category 062 (SCI).pdf
MAD GI 08 02 Estate Recovery (Rescinded).pdf
MAD GI 08 03 Rescinding of MAD GI 08 02 Estate Recovery.pdf
MAD GI 08 04 SSI Recipients and Status 1619(b).pdf
MAD GI 08 05 Family Planning (Category 035) Medicaid.pdf
MAD GI 08 06 Newborns – Infants of Mothers who are Medicaid Eligible (Category 031).pdf
2007 – MAD General Information (GIs)
MAD GI 07 01 Home and Community Based Services Waiver ISD2 Programming Changes.pdf
MAD GI 07 02 SCHIP Cases Showing Other Insurance.pdf
MAD GI 07 03 Attachment for ISD Registration.doc
MAD GI 07 03 Attachment for ISD Training Schedule.xls
MAD GI 07 03 SCI, SEIP, PAK, PAM Training for Front Line Workers.pdf
MAD GI 07 04 Form MAD 299, Disability Determination Services Referral.pdf
MAD GI 07 05 Citizenship and Identity Final Guides for Medicaid.pdf
MAD GI 07 06 SSI Recipients and Status 1619(b).pdf
2006 – MAD General Information (GIs)
MAD GI 06 02 Medicare Savings Programs for Buy-in.pdf
MAD GI 06 03 Medicaid for Children Ages 0 – 5 Years.pdf
MAD GI 06 04 Medicaid for Pregnancy Related and Family Planning Svcs.pdf
MAD GI 06 06 Medicare Part B Premium Notice (MAD 065).pdf
2005 – MAD General Information (GIs)
MAD GI 05 01 WDI Program Earnings Increase for Qualifying Quarter Per SSA Definition.pdf
MAD GI 05 02 Medicaid Termination Notice for SSI Recipients.pdf
MAD GI 05 03 Disabled Adult Children (DAC).pdf
MAD GI 05 04 Medicaid for Hurricane Katrina Evacuees.pdf
MAD GI 05 06 Medicaid for Hurricane Katrina & Rita Evacuees.pdf
2004 – MAD General Information (GIs)
MAD GI 04 01 WDI Program Clarification on Medigap Group.pdf
MAD GI 04 02 Medicare Savings Programs.pdf
MAD GI 04 03 Automatic Closure of Certain Medicaid Categories.pdf
MAD GI 04 04 Increase in Co-Payments – Working Disabled Individuals (WDI) Program
MAD GI 04 05 Descrepencies with Medicare Claim Numbers for State Buy-In
MAD GI 04 06 Changes in Eligibility Policy & ISD & Programing COES 035, 032 & 072.pdf
MAD GI 04 07 Category 072 Case Closures.pdf
MAD GI 04 08 PE MOSAA Application Process.pdf