The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Supports Waiver

New Mexico’s new Supports Waiver (SW) is a Home and Community Based Services (HCBS) waiver that is an option for individuals who are on the Developmental Disabilities (DD) Waiver Wait List . Supports Waiver services are intended to complement unpaid supports that are provided to individuals by family and others.

You keep your place on the Wait List, whether you choose to accept Supports Waiver offer or not. Contact the Intake and Eligibility Bureau for more information about the Wait List.

Guiding Principles

  • Decide where and with whom to live.
  • Choose their own work or productive activity.
  • Choose how to establish community and personal relationships.
  • Be respected and supported during the decision-making process and in the decisions made.
  • Access natural and generic supports as needed.
  • Hire, train schedule, supervise and dismiss service providers.
  • Receive training, resources, and information related to the Supports Waiver in a format that meets the American with Disabilities Act (ADA) requirements
  • Appeal denials or decisions through the reconsideration and fair hearing processes.
  • Transfer to a service delivery model on the Supports Waiver that meets the participants’ needs.
  • Receive culturally competent services.
  • Be free from restraint, restrictive interventions, seclusion and coercion.

All participants:

  • Have value and potential.
  • Will be viewed in terms of their abilities.
  • Have the right to participate and be fully included in their communities.
  • Have the right to live, work, learn, and receive services and supports to meet their individual needs, in the most integrated settings possible in their community.

How to Get Started?

Supports Waiver Services are provided within a $10,000 Annual Budget. A mix of services and supports can be chosen based on personal preferences. Through person-centered planning you will develop your service plan and budget.


Program Updates

Public Input Opportunities

Supports Waiver Renewal with Centers for Medicare and Medicaid Services
The Supports Waiver (SW) program is on a 5-year approval cycle with Centers for Medicare and Medicaid Services (CMS). The SW is due to renew approval from CMS on July 1, 2025. DDSD would like to hear from you about the program. If you have any recommendations, questions or comments regarding the SW program, please submit here.

Public Information Sessions( Coming Soon)

PCG Program Review 2021

Numbered Memos

DDSD releases a variety of different types of communications. Please continue reading for more information regarding numbered memos, news alerts, and activities such as public events and webinars.

These numbered memos provide important information to Supports Waiver participants, employers of record, and providers.