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The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

2019 IQR Reports & Documents

The schedule for the 2019 IQR can be found below. Documents, such as the review guides and updated protocols will be posted as they are finalized.

Training: June 25-27, 2019

Review #1: Metro Region Round 1 (Completed)

  • On-Site: July 15, 2019 and August 5, 2019
  • Team Meetings: September 18 & 19, 2019

Review #2: Southeast Region (Completed)

  • On-Site: September 9-10, 2019 and September 30 – October 1, 2019
  • Team Meetings: November 20, 2019

Review #3: Metro Region Round 2 (Completed)

  • On-Site: October 28, 2019 and November 18, 2019
  • Team Meetings: January 15 & 16, 2020

Review #4: Southwest Region (Completed)

  • On-Site: December 16 – 17, 2019 and January 27-28, 2020
  • Team Meetings: March 11, 2020

Review #5: Metro Region Round 3 (Completed)

  • On-Site: February 24, 2020 and March 16, 2020
  • Team Meetings: April 29 & 30, 2020

Review #6: Northwest Region (Completed)

  • On-Site: April 13 – 14, 2020 and May 4 – 5, 2020
  • Team Meetings: June 17 & 18, 2020

Review #7: Northeast Region (Completed)

  • On-Site: June 1 – 2, 2020 and June 22 – 23, 2020
  • Team Meetings: August 5, 2020

2019 IQR Reports & Documents

2019 IQR Protocol Sections

Additional Documents