To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities. 


HSD Customers March 2021

The Human Services Department provides services and benefits to 1,100,445 New Mexicans through several programs including: Medicaid, Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Child Support, and several Behavioral Health Services.

Source: NM HSD, Income Support Division. May 2021 Data. Notes: (1) This report is a snapshot of the data as it existed when it was extracted. (2) Some data has 0 or NULL values for SSNs. These are counted by their internal IDs. It is possible that there is some overlap with the other programs that cannot be determined. There are also some nonsense SSNs that are unlikely to produce matches (e.g. all 9s, all 6s, preceded by ‘###’). (3) LIHEAP counts are based on program usage over a year. (4) A participant’s county is determined from physical address. If that is not available, mailing address is used. If neither is available, the zip code of the case office is used. The office zip was used for 108,525 participants. (5) Participants include non-custodial parents paying child support through the CSED system. Custodial parents and dependent children are counted separately. (6) Any 5 digit zip code entered that does not map to New Mexico is classified as ‘Out of State’. If a participant’s zip code is mis-entered, it may be erroneously classified as out of state. (7) Participants are classified as Unknown when there is conflicting zip code information. (8) Unlike the other programs, p_EBT benefts are counted in the month they are distributed rather than the benefit month. This is due to differences in the way they are distributed. (9) p_EBT data does not come from the source system with SSNs. We use the p_EBT participants first name, last name and date of birth to match with the records from the our HSD systems where these participant are receiving other services. All p_EBT participants that are not matched with this method are considered to only be receiving p_EBT services from HSD. The current months matching rate is 69.19%. (10) Age is the age at the end of the selected month. There are 1,386 (0.13%) customers with unknown ages.

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