PROVIDERS

Providers Overview
The Human Services Department oversees provider improvement in the Centennial Care program. Medical providers (Including hospitals and private practitioners) and managed care organizations can use this section to locate important provider resources.
If you are a provider and wish to apply to provide services for the Agency-Based Community Benefit (ABCB), click here Agency Based Community Benefits (ABCB) Program
For the ABCB service requirements, please see the Centennial Care Managed Care Policy Manual, click here https://www.hsd.state.nm.us/providers/managed-care-policy-manual/
PLEASE NOTE: From July 1st, 2021 HSD/MAD is accepting Provider Applications for all Agency Based Community Benefit Services.
Attention All Behavioral Health Non-Medicaid Providers
Critical Incident Report Protocol
Critical Incident Report Form
Behavioral Health Collaborative
New Mexico Medicaid Portal
The New Mexico Medicaid Portal is an important link where providers can obtain information about policy & billing, claims submission, client eligibility, financial issues, Medicare, provider enrollment, third party liability, remittance advices, provider forms and more.
New Mexico Medicaid Portal
Conduent State Healthcare, LLC
Conduent is the Fiscal Agent for New Mexico Medicaid and has an integral role in the submission and processing of Medicaid claims. Should you need to contact Conduent, click on the following link to locate the appropriate Conduent Help Desk phone number.