Contact the New Mexico Human Services Department

Contact Us

NM Human Services Department
P.O. Box 2348
Santa Fe, NM  87504-2348

Consolidated Customer Service Center 1-800-283-4465
TTY – Hearing Impaired


HSD Office of the Secretary

Main: (505) 827-7750

Constituent Services (Annette Mirabal): (505) 795-3490

Behavioral Health Services Division: (505) 476-9266

Child Support Enforcement Division              

Consolidated Customer Service Center: 1-800-283-4465
Quick Payment Answers: 1-800-283-4465

Fair Hearings Bureau: (505) 476-6213

Human Resources: (505) 476-6230

Income Support Division                                               
Consolidated  Customer Service Center: (800) 283-4465
Local to Albuquerque: (505) 222-9160
Customer Service Automated Response: (855) 309-3766
Low-Income Home Energy Assistance Program: (888) 523-0051
Constituent Services: (505) 827-7263

Other states can verify if someone is receiving benefits in New Mexico at:

Inspector General
HSD Office of Inspector General: 1-800-228-4802
Click the link below to report fraud and abuse in HSD Public Assistance Programs
         Report Fraud and Abuse in HSD Public Assistance Programs

Medical Assistance Division                                       
Consolidated Customer Service Center: 1-800-283-4465
Providers: 1-800-299-7304
For general questions regarding Medical Assistance and the Medical Assistance Division, call or email:
        Phone: (505) 827-3100

For questions regarding Subrogation, Third-Party Liability, or RAC, email the following:

Ashley Cooper, HMS Program Manager, Email:

Click on this link to be directed to a phone list of Medical Assistance Division (MAD) Leadership staff.

        MAD Leadership Staff Phone List

Centennial Care is the New Mexico Medicaid Managed Care program. Services in Centennial Care are provided by three Managed Care Organizations (MCOs).

Click HERE for information on how to reach each MCO’s Member or Care Coordination Services, web page or for information on how to file a grievance.