Contact Us

NM Human Services Department
P.O. Box 2348
Santa Fe, NM 87504-2348

Consolidated Customer Service Center 1-800-283-4465

TTY – Hearing Impaired

1-855-227-5485

HSD Office of the Secretary

Main: (505) 827-7750

Constituent Services (Annette Mirabal): (505) 795-3490

Behavioral Health Services Division: (505) 476-9266

Child Support Enforcement Division

Consolidated Customer Service Center: 1-800-283-4465
Quick Payment Answers: 1-800-283-4465

Fair Hearings Bureau: (505) 476-6213

Human Resources: (505) 476-6230

Income Support Division
Consolidated Customer Service Center: (800) 283-4465
Local to Albuquerque: (505) 222-9160
Customer Service Automated Response: (855) 309-3766
Low-Income Home Energy Assistance Program: (888) 523-0051
Constituent Services: (505) 709-5788

Other states can verify if someone is receiving benefits in New Mexico at:
outofstate.inquiry@state.nm.us

Inspector General
HSD Office of Inspector General: 1-800-228-4802
Click the link below to report fraud and abuse in HSD Public Assistance Programs
Report Fraud and Abuse in HSD Public Assistance Programs

Medical Assistance Division
Consolidated Customer Service Center: 1-800-283-4465
Providers: 1-800-299-7304

For general questions regarding Medical Assistance and the Medical Assistance Division, call or email:

For questions regarding Subrogation, Third-Party Liability, or RAC, email the following:

Ashley Cooper, HMS Program Manager, Email: Ashley.cooper@state.nm.us

Click on thhe link below to be directed to a phone list of Medical Assistance Division (MAD) Leadership staff.

Centennial Care is the New Mexico Medicaid Managed Care program. Services in Centennial Care are provided by three Managed Care Organizations (MCOs).

Click HERE for information on how to reach each MCO’s Member or Care Coordination Services, web page or for information on how to file a grievance.

CONTACT US