CONTACT US
Contact Us
NM Human Services Department
P.O. Box 2348
Santa Fe, NM 87504-2348
HSD Office of the Secretary
Main: (505) 827-7750
Constituent Services (Annette Mirabal): (505) 795-3490
Behavioral Health Services Division: (505) 476-9266
Child Support Enforcement Division
Consolidated Customer Service Center: 1-800-283-4465
Quick Payment Answers: 1-800-283-4465
Fair Hearings Bureau: (505) 476-6213
Human Resources: (505) 476-6230
Income Support Division
Consolidated Customer Service Center: (800) 283-4465
Local to Albuquerque: (505) 222-9160
Customer Service Automated Response: (855) 309-3766
Low-Income Home Energy Assistance Program: (888) 523-0051
Constituent Services: (505) 827-7263
ISD.ConstituentServ@state.nm.us
Other states can verify if someone is receiving benefits in New Mexico at:
outofstate.inquiry@state.nm.us
Inspector General
HSD Office of Inspector General: 1-800-228-4802
Click the link below to report fraud and abuse in HSD Public Assistance Programs
Report Fraud and Abuse in HSD Public Assistance Programs
Medical Assistance Division
Consolidated Customer Service Center: 1-800-283-4465
Providers: 1-800-299-7304
For general questions regarding Medical Assistance and the Medical Assistance Division, call or email:
Phone: (505) 827-3100
Email: MADInfo.HSD@state.nm.us
For questions regarding Subrogation, Third-Party Liability, or RAC, email the following:
Ashley Cooper, HMS Program Manager, Email: Ashley.cooper@state.nm.us
Click on this link to be directed to a phone list of Medical Assistance Division (MAD) Leadership staff.
MAD Leadership Staff Phone List
Centennial Care is the New Mexico Medicaid Managed Care program. Services in Centennial Care are provided by three Managed Care Organizations (MCOs).
Click HERE for information on how to reach each MCO’s Member or Care Coordination Services, web page or for information on how to file a grievance.