ABOUT THE DEPARTMENT

To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Department Overview

The Human Services Department is becoming the Health Care Authority!

The Mission of the Human Services Department

To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Goals

Improve the value and range of services we provide to ensure that every qualified New Mexican receives timely and accurate benefits.
Create effective, transparent communication to enhance the public trust.
Successfully implement technology to give customers and staff the best and most convenient access to services and information.
Promote an environment of mutual respect, trust and open communication for staff to grow and reach our professional goals.

Overview of the Department

The NM Human Services Department (HSD) manages a budget of approximately $7 billion dollars* of state and federal funds and administers services to more than 800,000 low-income New Mexicans through programs such as:

Behavioral Health Services (mental illness, substance abuse and compulsive gambling)
Child Support Establishment and Enforcement
Community Services Block Grant (CSBG)
General Assistance for low-income individuals with disabilities
Low-Income Home Energy Assistance Program (LIHEAP)
Meals for Homeless People
Medicaid and Children’s Health Insurance Program (CHIP)
Refugee Resettlement Program (RRS)
School Commodity Foods Program
SNAP Education Program (SNAP-Ed)
Supplemental Nutrition Assistance Program (SNAP)
Temporary Assistance for Needy Families (TANF)
The Emergency Food Assistance Program (TEFAP)