ABOUT THE DEPARTMENT

To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities. 

Department Overview

The Mission of the Human Services Department

To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Goals

  1. Improve the value and range of services we provide to ensure that every qualified New Mexican receives timely and accurate benefits.
  2. Create effective, transparent communication to enhance the public trust.
  3. Successfully implement technology to give customers and staff the best and most convenient access to services and information.
  4. Promote an environment of mutual respect, trust and open communication for staff to grow and reach our professional goals.

Overview of the Department 

The NM Human Services Department (HSD) manages a budget of approximately $7 billion dollars* of state and federal funds and administers services to more than 800,000 low-income New Mexicans through programs such as:

  • Behavioral Health Services (mental illness, substance abuse and compulsive gambling)
  • Child Support Establishment and Enforcement
  • Community Services Block Grant (CSBG)
  • General Assistance for low-income individuals with disabilities
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Meals for Homeless People
  • Medicaid and Children’s Health Insurance Program (CHIP)
  • Refugee Resettlement Program (RRS)
  • School Commodity Foods Program
  • SNAP Education Program (SNAP-Ed)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Temporary Assistance for Needy Families (TANF)
  • The Emergency Food Assistance Program (TEFAP)

The programs are administered through four Program Divisions:

  1. Medical Assistance Division (MAD)
  2. Income Support Division (ISD)
  3. Child Support Enforcement Division (CSED)
  4. Behavioral Health Services Division (BHSD)

HSD is also a key member of the NM Behavioral Health Collaborative and works across state agencies to collaborate on behavioral health issues.

HSD Organizational Chart

*updated October 2017

Our Partners

Office of the Governor

Seal of the Governor of NM

Aging and Long-Term Services

Aging and Long-Term Services Logo

Behavioral Health Collaborative

Behavioral Health Collaborative Logo

Children, Youth, and Families Department

CYFD Logo

Department of Health

NM DOH Logo

Governor’s Commission on Disability

Governor's Commission on Disability Logo

Medical Board

NM Medical Board Logo

Pharmacy Board

NM RLD Logo