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The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Incident Management Bureau – Publications

Incident Management Bureau Annual Report SFY23 Incident Management – Report November 29, 2023

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2023.

Incident Management Bureau Annual Report SFY22 Incident Management – Report October 2, 2023

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2022.

Incident Management Bureau Annual Report SFY21 Incident Management – Report June 3, 2022

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2021.

ICF Testing Guidance Incident Management – Guide June 10, 2021

ICF Testing Guidance

Incident Management Bureau Annual Report SFY20 Incident Management – Report March 4, 2021

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2020.

Community Programs ANE Reporting Guide for SFY21 Incident Management – Report January 8, 2021

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2021.

Community Programs ANE Reporting Guide for SFY21 (English version)
Abuso, Negligencia y Explotación Información Guía (En Espanol)

Incident Management Bureau Annual Report SFY19 Incident Management – Report August 26, 2020

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2018.

Incident Management Bureau Annual Report SFY18 Incident Management – Report December 13, 2018

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2018.

Incident Management Bureau Annual Report SFY17 Incident Management – Report September 19, 2018

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2017.

Incident Management Bureau Annual Report SFY16 Incident Management – Report December 9, 2016

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2016.

Nursing Home Customer Satisfaction Survey Results Incident Management – Presentation September 14, 2016

This presentation covers the most current survey results from the nursing home customer satisfaction survey.

Incident Management Bureau Annual Report SFY15 Incident Management – Report December 17, 2015

This is the Division of Health Improvement Incident Management Bureau annual report for SFY2015.