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The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Reporting in Health Facilities – Publications

Photo of the publication cover. Incident Management System Guide for all Licensed Health Care Facilities SFY2023 Health Facility ComplaintsGuide February 13, 2023

This guide is produced by the health facility licensing and certification program operations bureau for all licensed health care facilities for the incident management system.

 


 

Photo of the publication cover. Abuse, Neglect & Exploitation Reporting Poster for Health Facilities Health Facility ComplaintsMarketing November 14, 2022

This poster provides a reference for reporting abuse, neglect & exploitation in licensed health facilities.

Abuse, Neglect & Exploitation Reporting Poster for Health Facilities – Vietnamese Version


 

Photo of the publication cover. Abuse, Neglect & Exploitation Reporting Tribal Phone Numbers Health Facility ComplaintsGeneral November 14, 2022

If an incident occurs while on tribal land and the consumer is under the jurisdiction of a Department of Health contractor, a report to the Division of Health Improvement and tribal protective services must be made.

 


 

Photo of the publication cover. Abuse, Neglect & Exploitation Reporting Poster for Health Facilities – Spanish Version Health Facility ComplaintsMarketing November 14, 2022

This poster provides a reference for reporting abuse, neglect & exploitation in licensed health facilities.

 


 

Photo of the publication cover. Health Facility Complaint Investigation Five Day Follow-up Report Form Health Facility ComplaintsForm December 8, 2016

This form is for a five-day follow up report on licensed health facility complaint investigations.

 


 

Photo of the publication cover. Health Facility Consumer Complaint Form Health Facility ComplaintsForm April 2, 2014

Use this form to report Abuse, Neglect & Exploutation in health facilities only if you are a consumer, family member, or general public.