The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Managed Care Policy Manual

The purpose for the Managed Care Policy Manual is to provide a reference for the policies established by HSD for the administration of the Medicaid managed care program and to provide direction to the Managed Care Organizations (MCOs) and other entities providing service under managed care.

Click on the link to view: 

Centennial Care Managed Care Policy Manual Effective January 1, 2019

Centennial Care Managed Care Policy Manual Effective October 1, 2020

For Agency Based Community Benefits Program (ABCB) documents and forms, click here.

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