LOOKING FOR ASSISTANCE

The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Emergency Contact Information

Emergencies:

Call 911 or one of the local emergency numbers now and insist on immediate care and treatment if your symptoms make you a danger to yourself or someone else. If your symptoms are too severe, ask a family member or friend to call for you.

Make an appointment to see your doctor if:

  •  You are feeling very overwhelmed
  •  You are feeling hopeless and worthless all the time·
  •  You have symptoms that last more than two weeks

Call a helpline if:

  • You are feeling overwhelmed
  • You have had a crisis
  • You are upset and panicky
  • Your loneliness is causing you to become sick
  • You need peer support or someone with whom you can talk through your worries
NEW MEXICO CRISIS AND ACCESS LINE
NMCAL helps all New Mexicans in crisis. A licensed behavioral health clinician will talk to you about your concerns and help you find services.
Toll Free 1 (855) 662-7474
TTY – for hearing impaired 1 (855) 227-5485
NATIONAL DOMESTIC VIOLENCE HOTLINE
Toll Free 1 (800) 799-SAFE (7233)
Website www.thehotline.org
NATIONAL CRISIS LINES
National Hope Line Network 1 (800) 784-2433
National Suicide Prevention Lifeline 1 (800) 273-8255
National Suicide Prevention Lifeline – Chat http://www.suicidepreventionlifeline.org/
Trevor Project – LGBTQ Youth Lifeline 1 (866) 488-7386
Trevor Project – LGBTQ Youth Lifeline – Text 1 (202) 304-1200 (text “Trevor” to initiate)
Trevor Project – LGBTQ Youth Lifeline – Chat https://www.thetrevorproject.org
Youth America Hotline – Counseling by Teens 1 (877) 968-8454
MANAGED CARE ORGANIZATION HELP LINES
BlueCross BlueShield Nurseline – English 1 (877) 213-2567
BlueCross BlueShield Nurseline – Spanish​ 1 (855) 710-6984
BlueCross BlueShield Nurseline – TTY 711
Presbyterian PresRN 1 (888)730-2300
Presbyterian PresRN – TTY 711
Western Sky Member Services 1 (844) 543-8996
Western Sky Provider Services 1 (844) 738-5019
Western Sky – TTY 711