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The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Field Offices

Office Hours: Income Support Division (ISD) field office lobby hours will change to the below, effective July 24, 2023.  There are 5 county offices* that have an exception to these hours, list below.

All ISD Field Offices (see exception to the 5 offices in the next 3 charts)*
Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm

 

*Below 5 office hours are different

S. Valencia (Belen), Grant (Silver City), Guadalupe (Santa Rosa)

Monday 8:00 am-12:00 pm
Tuesday 8:00 am-12:00 pm
Wednesday 8:00 am-12:00 pm
Thursday 8:00 am-12:00 pm
Friday 8:00 am-12:00 pm

Roosevelt (Portales)
Monday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm

Hidalgo (Lordsburg)
Tuesday 9:00 am-4:00 pm

The ISD field offices are closed on weekends and holidays.

Consolidated Customer Service Center hours 7:00am-6:30pm Monday-Friday: 1-800-283-4465

Click on a county for local ISD contact information or scroll down for all offices:

Hours of operation are listed: except for national holiday closings.

View NMHSD Income Support Field Offices in a larger map

Lincoln County (Ruidoso Area)

Address
26387 Hwy 70
Ruidoso Downs, NM 88346
P.O. Box 606
Ruidoso Downs, NM 88346

Lobby Hours

Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm
Contact
Phone:(800) 283-4465
Fax: 1-855-804-8960

McKinley County (Gallup Area)

Address
3006 E. Hwy 66
Gallup, NM 87301

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources 

Quay County (Tucumcari Area)

Address
421 W. Route 66 Blvd
Tucumcari, NM 88401

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources 

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