Rural Health Care Delivery Fund

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Kevin S. Settlement

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The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Field Offices

Office Hours: Income Support Division (ISD) field office lobby hours will change to the below, effective July 24, 2023.  There are 5 county offices* that have an exception to these hours, list below.

All ISD Field Offices (see exception to the 5 offices in the next 3 charts)*
Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm

 

*Below 5 office hours are different

S. Valencia (Belen), Grant (Silver City), Guadalupe (Santa Rosa)
Monday 8:00 am-12:00 pm
Tuesday 8:00 am-12:00 pm
Wednesday 8:00 am-12:00 pm
Thursday 8:00 am-12:00 pm
Friday 8:00 am-12:00 pm

Roosevelt (Portales)
Monday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm

Hidalgo (Lordsburg)
Tuesday 9:00 am-4:00 pm

The ISD field offices are closed on weekends and holidays.

Consolidated Customer Service Center hours 7:00am-6:30pm Monday-Friday: 1-800-283-4465

Click on a county for local ISD contact information or scroll down for all offices:

Hours of operation are listed: except for national holiday closings.

View NMHSD Income Support Field Offices in a larger map

Roosevelt County

Address
1500 S. Ave D
Portales, NM 88130

Lobby Hours

Monday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960

Resources

Roosevelt County Resource List

Institutional Care and Waiver

Address
The Institutional Care and Waiver Unit (IC/W) is located within the SE Bernalillo ISD office at:
1711 Randolph Road SE
Albuquerque, NM 87106
Lobby Hours
Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm

Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960

Bernalillo County NW (Albuquerque Area)

Address
If you live in the Northwest part of the County/City
1041 Lamberton Place NE
Albuquerque, NM 87110

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources