The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Field Offices

Office Hours: Income Support field office curbside and lobby hours will be open from 8 a.m. to noon, daily.*

MONDAY 8 a.m. – noon

TUESDAY 8 a.m. – noon

WEDNESDAY 8 a.m. – noon

THURSDAY 8 a.m. – noon

FRIDAY 8 a.m. – noon

* N. Valencia (Los Lunas), S. Dona Ana (Anthony), Sandoval (Rio Rancho), Santa Fe, Sierra (T or C), SE Bernalillo (Albuquerque), Taos will all be open 8 AM- 11 AM

The ISD County Offices are closed on weekends and holidays.

Consolidated Customer Service Center: 1-800-283-4465

Click on a county for local ISD contact information or scroll down for all offices:

Hours of operation are listed: except for national holiday closings.

View NMHSD Income Support Field Offices in a larger map

Roosevelt County

Roosevelt County office is co-located with the Children Youth and Families Department (CYFD)
1500 S Ave. D.
Portales, NM 88130
Monday, Wednesday, Friday 8 AM to noon
Phone: (800) 283-4465
Fax: 1-855-804-8960

Institutional Care and Waiver

The Institutional Care and Waiver Unit (IC/W) is located within the SE Bernalillo ISD office at:
1711 Randolph Road SE
Albuquerque, NM 87106
Monday- Friday 8 AM to noon
Phone: (800) 283-4465
Fax: 1-855-804-8960