LOOKING FOR ASSISTANCE

Field Offices
Office Hours: Income Support Division (ISD) field office lobby hours will change temporarily to the below, effective April 11, 2022. There are 4 county offices* that have an exception to these hours, list below.
All ISD Field Offices (see exception to the 4 offices in the next 2 charts)* | |
Monday | 8am-4:30pm |
Tuesday | 8am-4:30pm |
Wednesday | 8am-10:30am |
Thursday | 8am-12pm |
Friday | 8am-12pm |
*Below 4 office hours are different
S. Valencia (Belen), Grant (Silver City), Guadalupe (Santa Rosa) |
|
Monday | 8am-12pm |
Tuesday | 8am-12pm |
Wednesday | 8am-10:30am |
Thursday | 8am-12pm |
Friday | 8am-12pm |
Roosevelt (Portales) | |
Monday | 8am-12pm |
Wednesday | 8am-10:30am |
Friday | 8am-12pm |
The ISD field offices are closed on weekends and holidays.
Consolidated Customer Service Center hours 7am-6:30pm Monday-Friday: 1-800-283-4465
Click on a county for local ISD contact information or scroll down for all offices:
Hours of operation are listed: except for national holiday closings.
View NMHSD Income Support Field Offices in a larger map
Roosevelt County
Monday 8am-12pm, Wednesday 8am-10:30am, Friday 8am-12pm
Phone: (800) 283-4465
Fax: 1-855-804-8960
Institutional Care and Waiver
The Institutional Care and Waiver Unit (IC/W) is located within the SE Bernalillo ISD office at:
1711 Randolph Road SE
Albuquerque, NM 87106
Monday | 8am-4:30pm |
Tuesday | 8am-4:30pm |
Wednesday | 8am-10:30am |
Thursday | 8am-12pm |
Friday | 8am-12pm |
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960
Bernalillo County NW (Albuquerque Area)
If you live in the Northwest part of the County/City
1041 Lamberton Place NE
Albuquerque, NM 87110
Lobby Hours
Monday | 8am-4:30pm |
Tuesday | 8am-4:30pm |
Wednesday | 8am-10:30am |
Thursday | 8am-12pm |
Friday | 8am-12pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources
Bernalillo County SW (Albuquerque Area)
If you live in the Southwest part of the County/City
3280 Bridge Blvd SW
Albuquerque, NM 87121
Lobby Hours
Monday | 8am-4:30pm |
Tuesday | 8am-4:30pm |
Wednesday | 8am-10:30am |
Thursday | 8am-12pm |
Friday | 8am-12pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources
Bernalillo County NE (Albuquerque Area)
If you live in the Northeast part of the County/City
4330 Cutler Ave NE
Albuquerque, NM 87110
Lobby Hours
Monday | 8am-4:30pm |
Tuesday | 8am-4:30pm |
Wednesday | 8am-10:30am |
Thursday | 8am-12pm |
Friday | 8am-12pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources