LOOKING FOR ASSISTANCE

The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Supports Waiver Unit

This unit conducts surveys of agencies who have a provider agreement with the DDSD to provide supports waiver consultant services. The survey consists of on-site, systems-based surveys and other quality improvement activities related to the health, welfare and safety of Individuals receiving supports through the supports waiver consultant agency locations.

Survey Field Tools

The Supports Waiver Unit Survey Field Tools are available to the public and case management agencies. The survey field tools identify the criteria used to assess if an agency is in compliance with requirements. Case management agencies may find them helpful when conducting a self-test to measure their own performance to identify opportunities for quality improvement.

Report of Findings

Visit our Supports Waiver Unit Resources page for survey reports.