LOOKING FOR ASSISTANCE
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Federal Shutdown – SNAP Benefits Update
Where to find Food Support
Help with finding food assistance during the shutdown:
- Food Finder Map (Find the food distribution closest to you)
- Yes NM Connect (Find help in your ZIP code)
The federal government has suspended Supplemental Nutrition Assistance Program (SNAP) benefits across the country starting Nov. 1— affecting 42 million individuals nationwide and approximately 460,000 New Mexicans.
NM is adding state-funded food benefits to EBT cards starting Nov. 1. Most households will receive about 30% of their normal SNAP benefit. Eligible seniors and people with disabilities will receive at least $100.
The New Mexico Health Care Authority (HCA) is continuing to process SNAP applications and renewals. Federally funded food benefits will be issued as soon as federal money becomes available.
We know many New Mexicans rely on SNAP to help feed their families. The State of New Mexico is working with partners to launch a statewide food emergency distribution plan to ensure families can access food and resources during this time.
All other HCA programs and services continue to operate as usual.
We’ll keep this page updated as new information is available, so please check back for the latest updates.
SNAP Benefit Frequently Asked Questions
Will I receive my SNAP benefits in November?
The Federal Government has suspended SNAP benefits starting November 1, 2025. However, New Mexico is adding state-funded food benefits to EBT cards starting November 1st. This will allow New Mexicans to receive about 30% of their normal monthly benefit amount immediately.
How much will I receive in the State Funded Food Benefits?
You will get a percentage of your November benefits. All households who receive Federal SNAP benefits will receive about 30% of their monthly benefit amount in state-funded food assistance.
Elderly or disabled SNAP households already receiving the State SNAP Supplement will continue to receive $100.
What happens to my existing EBT balance?
Any benefits currently on EBT cards from previous months can still be used. You can use the ebtEDGEmobile.com app to check your benefit balance from previous benefits.
Can I still order a new EBT card?
Yes. You can use the ebtEDGEmobile.com app or call the Consolidated Customer Service Center (CCSC) at 1-800-283-4465, Monday through Friday 7:00 am to 6:30 pm.
When will federal SNAP benefits resume?
Once the Federal Government reopens. HCA will communicate when the federal benefits will be issued.
Are there any food resources I can access?
Yes. You can use the Food Finder Map located on the HCA website at: https://www.hca.nm.gov/support/. You can also use Yes New Mexico Connect at
https://yesnmconnect.nm.gov/
Can I still apply for benefits?
Yes. You can still submit your application at any time. HCA will still determine eligibility for all Medicaid, SNAP, and other HCA benefit programs. Households that qualify for expedite benefits will receive 30% of the expedite benefit amount, however benefit issuance will depend on Federal funding availability. HCA is open and operating as usual.
I am receiving SNAP and I have to submit my Interim Report/Recertification to see if I am still eligible. Can I still turn in my paperwork?
Yes. You want to continue submitting all paperwork as normal or any necessary documents to HCA. Your SNAP benefit eligibility will still be determined during this time, but benefits will not be released until federal funding is reinstated.
I am an ABAWD, do I still need to comply with the work requirement?
We strongly encourage you to continue meeting your ABAWD (Able-Bodied Adult Without Dependents) work requirements.
Can I file a fair hearing because my benefits were suspended due to the federal shutdown?
Customers can request a fair hearing. The fair hearing will not be heard as the federal government has stated “State agencies shall be allowed to deny fair hearing requests to those households who are merely disputing the fact that a suspension was ordered.” Households may still request fair hearings for other adverse actions.
What should New Mexicans do right now?
Contact local food banks and community resources. Use EBT balances wisely.
Cierre Federal – Actualización de Beneficios de SNAP
Dónde encontrar Asistencia Alimentaria
Ayuda para encontrar asistencia alimentaria durante el cierre:
- Mapa del Buscador de Alimentos (Encuentre el centro de distribución de alimentos más cercano)
- Yes NM Connect (Encuentre ayuda en su código postal)
El gobierno federal ha suspendido los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP) en todo el país a partir del 1 de noviembre, lo que afecta a 42 millones de personas en todo el país y a aproximadamente 460,000 habitantes de Nuevo México.
La Autoridad de Atención Médica de Nuevo México (HCA) continúa procesando solicitudes y renovaciones de SNAP. Los beneficios alimentarios financiados con fondos federales se emitirán tan pronto como los fondos federales estén disponibles.
Sabemos que muchos habitantes de Nuevo México dependen de SNAP para alimentar a sus familias. El Estado de Nuevo México está trabajando con organizaciones para lanzar un plan estatal de distribución de alimentos de emergencia para garantizar que las familias puedan acceder a alimentos y recursos durante este período.
Todos los demás programas y servicios de HCA continúan operando con normalidad.
Mantendremos esta página actualizada a medida que haya nueva información disponible, así que por favor, consulte esta página para obtener las últimas actualizaciones.
Preguntas frecuentes sobre los beneficios del SNAP
¿Recibiré mis beneficios del SNAP en noviembre?
El Departamento de Agricultura de los Estados Unidos (USDA) suspendió los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP) en todo el país a partir del 1 de noviembre. La HCA está lista para emitir los beneficios de alimentos tan pronto como los fondos federales estén disponibles.
¿Puedo seguir usando los beneficios restantes de meses anteriores en noviembre?
Si tiene beneficios restantes en su tarjeta EBT de meses anteriores, aún puede usarlos.
¿Dejará de funcionar también mi asistencia en efectivo/TANF?
Esto no afectará a los hogares con TANF por el momento. Estos beneficios se mantendrán normales sin interrupción
¿Puedo seguir solicitando el SNAP y otros programas durante el cierre del gobierno federal?
Sí, puede solicitar cualquier servicio que proporcionemos. La Autoridad de Atención Médica (HCA) aceptará y procesará sus solicitudes de forma habitual.
Si se le aprueban los beneficios del SNAP en noviembre, no se le proporcionará ningún beneficio hasta que el Servicio de Alimentos y Nutrición (FNS) del USDA autorice la liberación de los beneficios. Para solicitar beneficios, visite Yes.NM.Gov o visite su oficina local de HCA.
Si estoy reembolsando parte de mis beneficios de SNAP a HCA con mi asignación mensual de SNAP, ¿me seguirán descontando esa cantidad?
Sí, el monto que se recupera de su asignación mensual de SNAP se descontará una vez que el gobierno federal libere los fondos para los beneficios de SNAP.