The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Health Home Policy Manual

The purpose of the CareLink NM Provider Policy Manual is to provide a reference to the policies established by the New Mexico Human Services Department (HSD) for the administration of the CareLink NM Health Home (CareLink NM) program. The Manual was developed by the Medical Assistance Division (MAD) of HSD to assist in the administration of CareLink NM. Specifically, the Manual is intended to provide direction to the agencies who serve as CareLink NM Providers.

2018 CareLink NM Policy Manual


2017 CareLink NM Provider Policy Manual