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The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Contact Us & Events
Consolidated Customer Service Center: 1-800-283-4465
Quick Payment Answers 24/7: 1-800-283-4465
Email: Child.Support@hca.nm.gov
Please provide only your name and case number in your email. Email is not transmitted over secure servers; therefore, email is not safe for sending your confidential information, such as date of birth or social security number. CSSD will not request that you send this type of information by email.
Or sign up at: New Mexico Child Support Online Portal
CSSD is now communicating via text messaging. To ensure you receive text messaging reminders, contact customer service and update your account with a cell phone number. CSSD will never communicate or request personally identifiable information through a text message. You may contact Customer Service if you want to verify a CSSD text message you received.
Mail Payments
State of New Mexico
Child Support State Disbursement Unit
PO Box 200796
Dallas, TX 75320-0796
*Please make sure to include your New Mexico CSSD case number with your mailed payments.
Online and Phone Payments
Payments can also be made Online and by phone at 1-800-283-4465
Child Support Services Division Staff Compliments
Would you like to notify Child Support management of the good service you received? Please email us at hca-cssd.constituentserv@hca.nm.gov and let us know! Please provide your case number, name of the child support staff member and what they accomplished for reference. The information will be shared with the manager of the staff member to make sure they are recognized for their good work.
50th Anniversary of the Child Support Program in New Mexico Day
Governor Michelle Lujan Grisham issued a proclamation marking June 16, 2025 as the 50th Anniversary of New Mexico’s Child Support program, which collected $119.2 million for families in 2024. The Child Support Services Division, created June 16,1975 currently manages approximately 45,000 active cases statewide. Recent 50th Anniversary events have resulted in a 230% increase in newly opened child support cases through May 2025.
“The New Mexico Child Support Services Division is an untapped resource for many parents who are raising children together, but in separate households, who need help navigating an often-complicated court process,” said Governor Lujan Grisham. “I encourage anyone in need of these free services to reach out to the dedicated child support staff whose sole purpose is to ensure the children are financially and medically supported.”
Child Support Awareness Month
Governor Michelle Lujan Grisham issued a proclamation marking August 2025 as Child Support Awareness Month in New Mexico.
“The New Mexico Child Support Services Division assists families with the complex processes of establishing parentage, setting medical and financial support orders, collecting payments, and modifying and enforcing orders. New Mexico’s Child Support staff serve as dedicated advocates, working to improve the lives of children and families through employer engagement and outreach to constituents.”
To view the full proclamations please see the links below:
Governor’s Proclamation – 50th Anniversary of the Child Support Program in New Mexico Day
Governor’s Proclamation – Child Support Awareness Month
Spark Podcast – The Secret to Great Customer Service with CSSD
Upcoming Events
Health Care Authority staff from the Child Support Services Division will be providing information about the HCA-CSSD program, assistance for families and to celebrate 50 Years of Child Support in New Mexico: Advancing a Modern Family-Centered Approach at the following events:
July 31st 2025 – 5:30 pm to 7:30 pm – ECECD Family Fun Night
Explora Science Museum 1701 Mountain Road NW Albuquerque, NM 87104
July 31st 2025 – 5:30 pm to 7:00 pm – Sierra Middle School – Open House
Sierra Middle School 1700 Spruce Avenue Las Cruces, NM 88001
July 31st through August 2nd, 2025 – 9:00 am to 1:30 pm – Santa Fe County Fair
Santa Fe County Fairgrounds 3229 Rodeo Road Santa Fe, NM 87507
August 1st and August 2nd, 2025 – Guadalupe County Fair
- Friday August 1st – 1:00 pm- 3:00 pm
- Saturday August 2nd – 9:00 am – 4:00 pm
Guadalupe County/Santa Rosa Fairgrounds Santa Rosa, NM 88435
5oth Anniversary Events
June 1st through August 8th 2025 – CSSD School Supply Donation Drive
The New Mexico Child Support Services Division (CSSD) is collecting school supply items until August 8th, 2025. We encourage the community to donate school supplies at any one of our 14 CSSD field offices and the Central Office (located at 1474 Rodeo Rd, Santa Fe, NM) to help give students the school supplies they need to thrive. Donated school supplies will be distributed to school-aged children attending the New Mexico Child Support’s 50th Anniversary event on August 16, 2025 from 9 am to 1 pm at Tiguex Park, in Albuquerque, New Mexico. The public is welcome and encouraged to attend. To find a CSSD location near you to donate school supplies please visit our field office page.
Flyers for the CSSD School Supply Donation Drive are below:
To download and view a copy of the flyers please click on the links below:
CSSD School Supply Drive Flyer
CSSD School Supply Drive Flyer Spanish
August 16th, 2025 – 9:00 am to 1:00 pm New Mexico Child Support’s 50th Anniversary Event – Tiguex Park – 1800 Mountain Road NW – Albuquerque, NM 87104
The New Mexico Child Support Services Division (CSSD) is hosting a 50th Anniversary Event Saturday, August 16th, 2025 from 9:00 a.m. to 1:00 p.m. at Tiguex Park in Albuquerque, New Mexico. The public is welcome and encouraged to attend. CSSD staff will be available to accept applications and answer questions. School supplies will be distributed to school-aged children attend this free event.
50th Anniversary Event Flyer – English
50th Anniversary Event Flyer – Spanish
For more event information please visit the 50th Anniversary Event Page