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The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

I submitted an application. Now What?

You can check on the status of your application on YesNM.  Give us 14 days before you check.  You can also get information about the status of your application and benefits by calling our automated response line at 1-855-309-3766. 

It may take us up to 30 days to process your application for some food assistance or other benefits programs, and it may take up to 45 days to process your application for Medicaid.  We may have to ask you for more information during the review process.  We may call you to ask you some questions, or we may ask you to submit more documents.  

If we need to give us more documents, you can submit them here.

If you submitted your application in one of our field offices, you can always go back to ask about your application.

NOTE: To check on application status and access other features of the YesNM portal, you will need to create a YesNM account.