The Human Services Department mission is: To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.

Field Offices

Office Hours: Income Support field office curbside and limited lobby hours will be open from 10 a.m. to noon, daily.

MONDAY 10 a.m. – noon

TUESDAY 10 a.m. – noon

WEDNESDAY 10 a.m. – noon

THURSDAY 10 a.m. – noon

FRIDAY 10 a.m. – noon

The ISD County Offices are closed on weekends and holidays.

Consolidated Customer Service Center: 1-800-283-4465

Click on a county for local ISD contact information or scroll down for all offices:

Hours of operation are listed: except for national holiday closings.

View NMHSD Income Support Field Offices in a larger map

Institutional Care and Waiver

The Institutional Care and Waiver Unit (IC/W) is located within the SE Bernalillo ISD office at:
1711 Randolph Road SE
Albuquerque, NM 87106
Monday- Friday 10 AM to noon
Phone: (800) 283-4465
Fax: 1-855-804-8960