Changes are coming!

HSD made changes to some things. This included the way people could apply for or renew benefits. These changes were temporary. The changes had to be approved by the federal government. When the public health emergency ends, the temporary changes will end. We will get Back on Track with HSD normal processes. Getting Back on Track will make sure anyone who is eligible for HSD benefits can keep getting them.

The chart below shows the temporary changes that were made.


SNAP Emergency Allotments

Households that were approved for SNAP got extra benefits. This started January, 2021. Households got the highest amount available. It was based on the number of people in the house. This benefit will keep going through the Public Health Emergency.

To get Back on Track,  SNAP Emergency Allotments (EA) benefits will end when the Publich Health Emergency (PHE) is over. When the EA’s stop households that are approved for SNAP will get the amount that they are eligible for. The amount is based on eligibility. You should prepare and seek out other needed resources to replace the reduction in SNAP. 

See examples of SNAP amounts with the Emergency Allotment.

Household size Max Allotment If you are Eligible for Your Emergency Allotment amount will be Your total SNAP benefit will be
1 $250 $250 $95 $345
2 $459 $200 $259 $459
3 $658 $600 $95 $695
4 $835 $200 $635 $835

SNAP & Cash Interviews and Eligibility Extensions

During the PHE, you did not always have to do interviews to apply or renew SNAP and Cash. Benefits could continue without a new application.

To get Back on Track, interviews may be required to apply for or recertify a SNAP or CASH case. Interviews can be done in-person or by phone. An application must be submitted. It will be used to see if you are still eligible for SNAP or CASH. This is at the Interim Review (IR) and Recertification. You may lose benefits if you do not submit an application.

Expansion of Student Eligibility for SNAP

During the PHE, students who met any of the below criteria may have received SNAP benefits even though they are a college student without any other exemptions:

  • Are eligible to participate in state or federally financed work study during the regular school year even if the student did not complete any hours of participation.
  • Have an Expected Family Contribution (EFC) of 0 in the current academic year the financial award letter.


To get Back on Track, a college student will be required to participate in at least 1 hour of work study to be eligible or have another exemption allowed under normal policy. List of exemptions added below.  Also, a college student’s EFC will no longer assist the qualification process. This results from the end of the expansion of student eligibility for SNAP that will occur once the student’s recertification is due when the PHE ends.

If you are a student and you meet SNAP eligibility requirements, you may be eligible for SNAP if you meet one of the following exemptions.
Are under age 18 or are age 50 or older. Participate in an on-the-job training program.
Have a physical or mental disability. Care for a child under the age of 6.
Work at least 20 hours a week in paid employment. Care for a child age 6 to 11 and lack the necessary childcare enabling you to attend school and work 20 hours a week or participate in work study.
Participate in a state or federally financed work study program. Are a single parent enrolled full-time in college and taking care of a child under 12.
Receive Temporary Assistance for Needy Families (TANF) assistance. Are enrolled in a TANF Job Opportunities and Basic Skills (JOBS) program.

Are assigned to, placed in, or self-placed in a college or other institution of higher education through:

  • A SNAP Employment and Training (SNAP E&T) program;
  • Certain other E&T programs for low-income households, which are operated by a state or local government and have an equivalent component to SNAP E&T;
  • A program under Workforce Innovation and Opportunity Act of 2014 (WIOA) (PL 113-128);

A Trade Adjustment Assistance Program under Section 236 of the Trade Act of 1974.

If you are not sure whether you meet one of the exemptions, contact your local ISD office to find out how these exemptions may apply to your household circumstances.


Medicaid Eligibility Extensions

If you were approved for Medicaid, it was extended every three months. A renewal was not required. If you did renew, you may have had benefits extended for 12 months. That is if you were still eligible.

To get Back on Track, most HSD programs must be renewed. This starts again when the Public Health Emergency ends. You must complete your renewal. You will not keep getting benefits if you are not eligible. When your renewal date for a program is coming up, HSD will send a letter. The letter will say it is time to renew. Or you can renew online at



Questions? Call HSD’s Consolidated Customer Service Center

1-800-283-4465 or visit