Dana Flannery, Division Director
The Health Care Authority’s Medical Assistance Division (MAD) is the direct administrator of the New Mexico Medicaid program.
Contact Us
Medical Assistance Division
P.O. Box 2348
Santa Fe, NM 87504-2348
Call: (505) 827-3100
Consolidated Customer Service Center: 1-800-283-4465
Providers: 1-800-299-7304
Fax: (505) 827-3185
Email: MADInfo.HSD@hsd.nm.gov
Native American Liaison
Theresa Belanger
Call: (505) 827-3122
Email: Theresa.Belanger@hsd.nm.gov
Turquoise Care is the New Mexico Medicaid Managed Care program. Services in Turquoise Care are provided by four Managed Care Organizations (MCOs).
Email TCInfo@hca.nm.gov
Click HERE for information on how to reach each MCO’s Member or Care Coordination Services, web page or for information on how to file a grievance.