Disaster Supplemental Nutrition Assistance Program (D-SNAP) Frequently Asked Questions (FAQs)

Disaster Supplemental Nutrition Assistance Program (D-SNAP) Frequently Asked Questions (FAQs)

What is D-SNAP? 

D-SNAP provides temporary food assistance for households affected by a natural disaster. D-SNAP provides one month of benefits to eligible disaster survivors. To be eligible for D-SNAP, a household must live in the identified disaster area, have been affected by the disaster, and meet certain D-SNAP eligibility criteria

Which impacted areas are included in D-SNAP?

Residents impacted by fires in San Miguel, Mora, Colfax, Lincoln, and Valencia County residents may be eligible to apply for D-SNAP.  For more information regarding all wildfires in NM please visit 2022 Wildfires | NM Department of Homeland Security & Emergency (nmdhsem.org)

Do I need to apply for D-SNAP if I receive regular SNAP?

  • No, you do not need to apply for D-SNAP if you receive regular SNAP. Customers who receive regular SNAP may be eligible for replacement SNAP benefits for food already purchased but lost due to recent wildfires in New Mexico. 

Where can I apply for D-SNAP?

Impacted residents can apply for D-SNAP at the four sites below in addition to all local Income Support Offices beginning Tuesday, June 7 through. Monday, June 13, 2022. The hours of operation are from 8 a.m. to 6 p.m. on weekdays and from 9 a.m. to 3 p.m. on Saturday and Sunday in the following locations:

  • John Marshall Health and Human Services Center: 1500 Walter, SE, Albuquerque, NM 87106
  • New Mexico Highlands University, Student Union Building, 3rd Floor: 800 National Ave. Las Vegas, NM 87701
  • Juan Gonzales Agricultural Center: 202 Chamisa Rd. Taos, NM 87571
  • Eastern New Mexico University: 709 Mechem Drive, Ruidoso, NM 88345 (closed Sunday)
  • All HSD Income Support Division Offices

What do I need to provide to apply for D-SNAP?

  • A form of identification for the head of household, social security numbers (if available), and dates of birth for each household member.
  • Address of residency at the time of the disaster.
  • Income received or expected to be received for each household member during the disaster period.
  • Verification of assets for each household member (cash on hand, checking and/or savings).
  • Disaster related expenses incurred or expect to incur during the disaster period.


What is a disaster related expense? 

  • Home repairs
  • Temporary shelter expenses
  • Evacuation clean up, disaster-damaged vehicle and storage/moving expenses paid during a 30-day period.
  • Medical expenses due to disaster-related personal injury, including funeral expenses.
  • Disaster related pet boarding fees and expenses to replace necessary personal items.
  • Fuel for primary heating/cooling source.

Items such as mortgage, rent, car notes etc. that are recurring expenses do not count as disaster related expenses. 


What is considered when determining D-SNAP eligibility?

  • The households take home pay received or expected to be received during the Disaster Period.
  • All available cash resources such as cash on hand, checking and savings account balances.
  • Minus the total dollar amount of money spent or expected to be spent on any disaster related expenses during the Disaster Period.

Disaster Name 

Impacted Area 

Disaster Period 

Big Hole Wildfire 

Belen, Valencia County 87002 

April 11- May 10 

Calf Canyon Wildfire 

San Miguel County 

April 22- May 21 

Calf Canyon Wildfire 

Mora County 

April 21- May 20 

Cooks Peak Wildfire 

Colfax County 

April 21- May 20 

Cooks Peak Wildfire 

Mora County 

April 21- May 20 

Hermits Peak Wildfire 

Mora County 

April 21- May 20 

Hermits Peak Wildfire 

San Miguel County 

April 22- May 21 

McBride Wildfire 

Village of Ruidoso, Lincoln County 88345/88312 

April 12- May 11 








What is the D-SNAP income limit and how much will I receive in D-SNAP benefits?

Household Size

Income limit

Total deduction

Net Income Limit










































+ 1

+ $442


+ $379

+ $188


Where can I find information about D-SNAP locations?

How long do I have to use my D-SNAP benefits?

  • D-SNAP benefits are issued for one month and can be used for up to 365 days.

How will I receive D-SNAP and when can I receive my benefits?

  • You must apply for D-SNAP at a designated site, designated sites are listed on the NMHSD website at https://www.hsd.state.nm.us/.
  • If eligible, you will receive an electronic benefits card (EBT) at the D-SNAP site.
  • Benefits will be loaded on your card 24 hours after approval.

What can I purchase with D-SNAP benefits?

  • Any food such as;
    • Fruits and vegetables;
    • Meat, poultry, and fish;
    • Dairy products;
    • Breads and cereals;
    • Other foods such as snack foods and non-alcoholic beverages; and
    • Prepared hot food through June 13, 2022, at any grocer in New Mexico.




What if I don’t have transportation to the D-SNAP site?  Can I send an Authorized Representative?

  • Yes, you may send an authorized representative (AR), the AR must bring a picture ID, the picture ID of the head of household and a signed statement from the applicant/head of household authorizing them as the representative and to make an application on their behalf.
  • Elderly and/or disabled residents who do not have transportation may call and apply on the phone and document their case and verbally attest their information at: 1-800-283-4465. Those applications will be accepted Tuesday, June 7th through Monday, June 13th. Applications cannot be accepted before June 7


Will there be applications for non-English speaking customers? 

  • Yes, workers will have access to Language Link for language translation services.


For addition information regarding the D-SNAP program please visit https://www.hsd.state.nm.us/.


For additional information about the Supplemental Nutrition Assistance Program (SNAP) visit https://www.hsd.state.nm.us/LookingForAssistance/apply-for-benefits.aspx or apply for SNAP and other HSD benefits online at https://www.yes.state.nm.us/yesnm/home/index