SANTA FE – Albertsons Companies Foundation informed the state yesterday that due to a technical snag with online EBT purchases that New Mexico families who receive Supplemental Nutrition Assistance Program (SNAP) benefits will NOT yet be able to use their Electronic Benefit Transfer (EBT) card to purchase eligible foods at Albertsons online. Albertsons informed the Department of the delay and apologized for the technical issues yesterday.
Amazon and Walmart are authorized online SNAP retailers for all states.
New Mexico families who receive Supplemental Nutrition Assistance Program (SNAP) benefits will soon be able to use their EBT cards for online ordering at Albertsons and Safeway stores. Plans to go live with this offering in the spring have shifted to summer to ensure a better customer experience.
Below is a list of the stores in New Mexico that will be part of the program when it goes live.
| Banner | Street Address | City | ST |
| Safeway | 730 West Main St | Farmington | NM |
| Albertsons | 4909 E Main | Farmington | NM |
| Albertsons | 2551 East Lohman | Las Cruces | NM |
| Safeway | 415 North Main St. | Aztec | NM |
| Safeway | 980 N US Highway 491 | Gallup | NM |
| Albertsons | 1285 S El Paseo Road | Las Cruces | NM |
| Safeway | 3540 East Main St | Farmington | NM |
| Albertsons | 1702 E 66th Ave Zecca Plaza | Gallup | NM |
| Albertsons | 2501 N. Main | Las Cruces | NM |
| Albertsons | 1956 Hwy. 180 E | Silver City | NM |
Previously on March 14, 2022, the state had been notified that Albertsons would expand to an additional 304 stores in AR, AZ, CA, CO, ID, LA, NM, NV, OR, TX, UT, WA and WY beginning March 24.
In early May 2020, the United States Department of Agriculture (USDA) Food and Nutrition Services (FNS) approved New Mexico’s application for the online program. The Human Services Department applied for the online purchasing program to strengthen food security for New Mexican families during the “stay at home” directives accompanying the COVID-19 pandemic. Online purchasing has brought convenience and ease of purchase to New Mexican families. Again, Amazon and Walmart are authorized online SNAP retailers for all states.
To get started with online purchasing, SNAP participants need to connect directly with the online retailer. It is important to note: SNAP benefits can be used to purchase eligible food items, however, benefits cannot be used to pay for other associated charges, such as delivery fees.
New Mexicans in need of food assistance, cash assistance or health insurance can apply for benefits online at www.yes.state.nm.us. To check the status of your case on YESNM, click “Check My Benefits” or call 1-855-309-3766. To speak to a customer service representative, contact the Consolidated Customer Service Center at 1-800-283-4465.
We talk, interpret and smile in all languages. We provide written information to our customers in both English and Spanish and interpretation services are available in 58 languages through our provider, CTS Language Link. For our hearing, and speech impaired customers, we utilize Relay New Mexico, a free 24-hour service that ensures equal communication access via the telephone to individuals who are deaf, hard of hearing, deaf-blind or speech disabled.
The Human Services Department provides services and benefits to 1,057,175 New Mexicans through several programs including: the Medicaid Program, Temporary Assistance for Needy Families (TANF) Program, Supplemental Nutrition Assistance Program (SNAP), Child Support Program, and several Behavioral Health Services.
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