New Mexico Human Services Department

Serving 1 in 3 New Mexicans

 

Salud! Lovelace Community Health Plan Contact List

Medical Director, Medicaid

(505) 727-5270

Medicaid Director

(505) 727-5626

Provider Services

(505)727-5683

(800) 808-7363 - Toll Free

(505) 727-5106

Claims Inquiry & Eligibility

(505) 727-5683

(800) 808-7363 - Toll Free

(505) 727-5453 - Fax

Provider Contracting

(505) 727-5683

(800) 808-7363 - Toll Free

Prior Authorizations - Medical Services

(505) 727-5601 - Local/Menu Assisted

(800) 808-7363 - Toll Free Phone

(505) 727-5604 - Local Fax

(888) 815-8099 - Toll Free Fax

Customer Care Center (Member Services)

(505) 727-5500

(800) 808-7363 - Toll Free Phone

Manager, Appeals & Grievance

(505) 727-5443

(505) 727-5307 - Fax

Medical Case Management

(505) 727-5608 - Local/Menu Assisted

(877) 894-4783 - Toll Free

(505) 727-5628 - Local Fax

(877) 894-4790 - Toll Free Fax

Manager, Medical Management
  Individuals with Special Health Care Needs

(505) 727-5228

(505) 727-5628 - Fax

(888) 815-8099 - Toll Free Fax

Behavioral Health – OptumHealth New Mexico

(866) 660-7182

Dental Services / Doral Dental

(800) 417-7140 - Toll Free Phone

Home Health & DME / Gentiva

(800) 453-8003 - Toll Free Phone

Pharmacy Authorizations

(505) 727-5717

(800) 877-7526 x7917 - Toll Free

Transportation / Superior Medical Transportation

(877) 735-0111 - Toll Free Phone

(505) 341-0042

Web Site