Human Services Department
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Overview

New Mexico Human Services Department Looking for InformationThe Human Services Department (HSD) serves over 800,000 New Mexicans by administering several large state and federally funded programs. Striving to break the cycle of dependency on public assistance, HSD provides many programs and resources to those in need.

The navigation on the left contains documents, reports, policies, forms and other resources relevant to HSD programs.

Information for Recipients

Individuals currently receiving HSD benefits can find forms, eligibility guidelines, and information related to HSD services.

General Information

Locate policies and procedures, rule registers, and other information related to the administration of HSD programs and services.

If you need further assistance please contact us.

IMPORTANT BENEFIT INFORMATION - FEDERAL GOVERNMENT SHUTDOWN

Due to the Federal Government shutdown, if you are eligible for February SNAP, HSD will issue your February SNAP benefits in January. They will be available on your EBT card on January 20, 2019. This is not a mistake or a bonus. The benefits you will receive on January 20, 2019 are your February SNAP benefits. The department encourages you to budget your SNAP benefits so that they last you through February.

NMHSD will continue to accept and process Interim Reports, Recertification applications and new applications for all benefits, including SNAP.

NMHSD encourages you to continue to turn in all Interim Reports (IR), Recertification Applications (PR) as well as respond to any other notices NMHSD sends you. All appointments and interviews will still be held.

If you need further assistance or have questions you can speak to an ISD Representative at a local ISD office or you can contact the Customer Service Center at 1-800-283-4465.

We apologize for any inconvenience. 


INFORMACIÓN IMPORTANTE SOBRE BENEFICIOS - PARADA DEL GOBIERNO FEDERAL

Debido al cierre del gobierno federal, si usted es elegible para el SNAP de febrero, HSD emitirá sus beneficios del SNAP de febrero en enero. Estarán disponibles en su tarjeta EBT el 20 de enero de 2019. Esto no es un error ni un bono. Los beneficios que recibirá el 20 de enero de 2019 son sus beneficios SNAP de febrero. El departamento lo alienta a presupuestar sus beneficios de SNAP para que duren hasta febrero.

El NMHSD continuará aceptando y procesando informes provisionales, aplicaciones de recertificación y nuevas aplicaciones para todos los beneficios, incluido SNAP.

NMHSD lo alienta a continuar entregando todos los Informes interinos (IR), Solicitudes de recertificación (PR) y responder a cualquier otra notificación que le envíe NMHSD. Todas las citas y entrevistas todavía se llevarán a cabo.

Si necesita más ayuda o tiene preguntas, puede hablar con un Representante de ISD en una oficina local de ISD o puede comunicarse con el Centro de Servicio al Cliente al 1-800-283-4465.

Nos disculpamos por cualquier inconveniente.

Our Strategic Goals:

Goal 1: Promote Self-Sufficiency of Our Recipients

Goal 2: Slow the Growth Rate of Health Care Costs and Improve Health Outcomes

Goal 3: Implement Person-Centric Service Models.

Goal 4: Improve Administrative Effectiveness and Simplicity

Human Services Department

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